SWR launch boarding assistance service in industry first

South Western Railway (SWR) has today announced the launch of Assisted Boarding Points - an industry first assistance service for its customers, allowing for a far more intuitive and efficient travel experience.

Customers at a host of SWR stations will now see dedicated Assisted Boarding Points on station platforms, where they can WhatsApp or call a dedicated customer service team,...

Uber to launch UK’s first ‘Local cab’ pilot in Plymouth

Passengers in Plymouth will be able to book a trip with local operator Need-A-Cab via the Uber app

Uber has today announced a pilot of its new product, ‘Local cab’, which will enable passengers to book a trip with a local taxi company via the Uber app in Plymouth.

Anyone opening the Uber app in Plymouth will see the ‘Local cab’ option which will connect passengers to the taxi firm...

Passenger numbers increase on enhanced bus service

The CONNexIONS service updated and replaced the service 56 in October 2018. Between then and October last year, the service has been used by over 220,000 passengers. That’s up from almost 165,000 on service 56 in the previous year – an increase of over 33%.

Stagecoach South West, Devon County Council and East Devon District Council have worked in partnership to establish the...

Exeter Airport Easter Getaway

Several thousand passengers are expected to fly from or into Exeter Airport over the Easter period, with outbound travellers on Thursday’s Thomson flight likely to be enjoying the warmer weather in Sharm el Sheikh with temperatures over 30 degrees.

Many of the outbound passengers over the Easter week will also be seeking the sun in the Canaries or mainland Spain, and the first of...