Trading Standards

Are you scam aware?

Trading Standards officers are calling on residents in Plymouth to expose scams and help stop more people from falling prey to clever cons that fleece them of thousands of pounds.

Scams Awareness Month launches on 1 July and will be highlighting how scams continue to flourish when people stay silent.

Figures show that less than five per cent of victims report scams to the...

Check your insurance before paying for repairs

People are being urged to check with their insurance firms before paying traders for household repair works.

In one recent case, a trader charged £11,000 for work that the insurance company then declined to reimburse, because they valued the work at under £2,000.

Devon and Somerset Trading Standards has issued the warning, stating that consumers can be left out of pocket when...

Warning over fake Frozen merchandise

Thousands of items of counterfeit “Frozen” merchandise, including dolls and costumes, have been seized in Barnstaple and Ilfracombe by Devon and Somerset Trading Standards service.

Investigations are continuing, but the authorities have issued a warning , alerting people to the potential dangers.

“We are concerned that children could be playing with these potentially dangerous...

Businesses urged to sign up to help crime victims

Business owners across Devon and Cornwall are being asked to sign up to a new scheme which helps crime victims.

Businesses that are already members of the Trading Standards’ Buy With Confidence scheme have been invited to become a ‘trusted provider’ of services to victims of crime.

In April 2015 Police and Crime Commissioner Tony Hogg will take over responsibility for...

Counterfeit vodka warning

Businesses and consumers are being warned to be on the look out for counterfeit Smirnoff vodka which could potentially pose health risks.

Trading Standards has discovered that the fake spirits have been sold in the Weston-Super-Mare area. Concerns were raised after the complainant reported that a batch of the vodka sold to a nightclub had a hint of an acetone or nail varnish smell....

Rogue traders jailed for defrauding elderly

Two men, who pleaded guilty to fraud and consumer protection offences, have received prison sentences for conning elderly and vulnerable people for thousands of pounds.

Rogue traders, James Doran of Quedgely in Gloucester and Patrick Conners of Hatfield in Hertfordshire, pleaded guilty to a variety of offences committed in the summer of 2012 in Plymouth and Exeter.

Trading as...

Warning over cold calling as weather warms

Plymouth residents are being warned against high pressure selling of services on the doorstep after a spate of complaints.

Plymouth City Council's Trading Standards has seen a series of incidents where tradesmen targeted elderly and vulnerable people to carry out work such as power-washing, roof repairs and guttering.

In all the cases the work was commissioned after the...

Warning issued over carpet cleaning scam

Devon and Somerset Trading Standards are warning residents today to be aware of unscrupulous traders offering carpet cleaning services, following complaints from concerned consumers.

The traders, some of whom operate nationally, normally make initial contact by telephone, offering to clean carpets for a low or special price, often around £20 per room.

A card then arrives with a...

Rogue traders found guilty for offences in Plymouth and Exeter

Partnership working between Devon and Somerset Trading Standards Service, Plymouth City Council Trading Standards, and Devon and Cornwall Constabulary claimed a success today, as two doorstep rogue traders pleaded guilty to fraud and Consumer Protection offences at Taunton Crown Court.

James Doran (29) of Quedgely in Gloucester and Patrick Connors (23) of Hatfield in Hertfordshire,...

Trading Standards warn of dangerous children's hats

Plymouth City Council’s Trading Standards Service has issued a warning about hats that could be dangerous for children.

Hats featuring favourite cartoon characters have been taken off the shelves in Plymouth after safety tests found they posed a serious risk of strangulation.

The colourful hats are furry and are styled to look like Hello Kitty, minions from Despicable Me and...

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