Stagecoach South West has recently undergone a review of their customer service, resulting in a complete overhaul of their local processes. The bus operator recognised a growing need to revamp their business for the future to meet the changing needs of their customers.
The newly established Customer Experience Team is covering enhanced hours across new channels to improve overall...
The fertility clinic in the South West of England with the highest rate of success for IVF is consolidating its position as a regional centre of excellence by investing in the development of the next generation of fertility experts.
Five practitioners at the Bristol Centre for Reproductive Medicine (BCRM) are currently being supported to pursue two different higher qualifications,...
South West councils are to receive a total of £700,000 to help them prepare for the introduction of landmark legislation that will ensure domestic abuse victims and their families get the vital help they need.
The funding was announced today by Kelly Tolhurst, the Minister for Rough Sleeping and Housing.
Thousands more people are expected to be helped from April 2021 when...
A new campaign has been launched to encourage local people to support the South West’s leisure and tourism industry during the quieter autumn and winter months.
The accommodation and food service sector employs 271,000 people across the region, but many businesses have been hit hard by the devastating impact of lockdown, followed by the need to operate at reduced capacity and, more...
Police forces in the South West logged 487 online child sex offences during 2019/20, a 45% rise from the previous year’s figure of 334.*
Data obtained by the NSPCC reveals 10,391 crimes were recorded by all 46 forces across England, Wales, Northern Ireland and the Channel Islands for 2019/20 – this is the first time the figure has passed the 10,000 mark.
The finalists for the national VisitEngland awards have been announced and the South West’s position as England’s top region for quality have been further reinforced with 13 of the 53 finalists.
Nominations for the national awards were put forward following the South West Tourism Excellence awards in Exeter Cathedral in February, following a record year for the awards with 773...
Stagecoach South West has announced that, with more people travelling for business, retail and leisure, from 27th July 2020 they will be introducing a major uplift to their popular Falcon coach services, seeing the route return to 100% service levels. The South West Falcon is an innovative interurban coach service that connects Plymouth, Exeter, Cullompton and Taunton with Bristol Airport and...
It takes an average of eight adults to raise a single child in the South West, with teachers (48 percent), grandmothers (40 percent), grandfathers (34 percent), older siblings (24 percent), and aunts (16 percent) all playing key roles alongside parents, according to the results of a study amongst British parents and children.
Over a quarter of those surveyed believe it takes as many...
A new report has revealed the daily impact of the coronavirus lockdown on the South West economy and highlighted which sectors are performing the strongest and protecting the UK from even greater damage.
According to UK Powerhouse, a report by Irwin Mitchell and the Centre for Economic and Business Research (Cebr), GVA is estimated to be falling in the region by 36%, or £185m a day...
The animal mascot of South West children’s charity Life Education Wessex has launched a daily blog to give health and wellbeing advice to children in Devon aged 3 to 11, who can’t go to school because of the Coronavirus shutdown.
Harold the Giraffe is the well-known mascot of the national charity, Coram Life Education. A Harold puppet usually accompanies LEW’s specialist educators when...
