Work to upgrade gas network starts in Plymouth

News Desk
Authored by News Desk
Posted: Wednesday, May 5, 2021 - 01:24

Wales & West Utilities is starting work to upgrade the gas network in the Greenbank Road area of Plymouth.

The work starts on 5 May and is essential to keep the gas flowing safely and reliably to local homes and businesses. It will involve upgrading gas pipes in the area and will finish by 1 June, keeping local people safe and warm for generations to come. 

To keep disruption to a minimum, Wales & West Utilities has worked closely with Plymouth City Council to plan the work. So that engineers and the local community are kept safe during the work, traffic management will be used throughout the four-week scheme. This will include two-way traffic lights which will be controlled manually during peak times.

Wales & West Utilities Roxanne Whittaker is managing this gas pipe upgrade work and said: “While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Plymouth. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future. 

“We will work as safely and as quickly as possible to finish the work, whilst keeping inconvenience to a minimum for local people and road users. Our engineers are following all hygiene and social distancing guidelines and we would respectfully ask that you keep a 2m distance if passing our work site.

“To support communities through Coronavirus, we’re working hard to keep the gas flowing so local people are safe and warm.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999

Alternatively, you can contact Wales & West Utilities on Twitter @WWUtilities or

Wales & West Utilities look after the pipes that keep the gas flowing to heat the homes and power businesses of 7.5m people across Wales and south west England. They operate the gas emergency service, connect new homes and businesses, and upgrade the gas network so it’s safe today and fit for a green future.

If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.