Business

The tools that keep your small business organised

Running a small business often means juggling many roles at once. You might spend your morning replying to customers, your afternoon updating inventory, and your evening sending invoices. Without the right systems, this constant switching can lead to mistakes and lost time. Staying organised is...

Liv Butler

Liv Butler

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Enhance Customer Support KPIs with Salesforce Solutions

Excellent customer support is essential for the success of any business. Key Performance Indicators (KPIs) help companies measure how well they are serving their customers. Improving these metrics can lead to higher customer satisfaction, better retention rates, and increased revenue.

One of the most efficient ways to enhance customer support KPIs is to use Salesforce solutions. This...

Cornish pioneer of 3D printing filament made from end-of-life fishing net launches latest Crowdcube funding round

  • Funding will enable launch of game-changing high-performance carbon fibre reinforced nylon powders for use in advanced SLS 3D printing
  • Solution has part to play in reducing 200,000 tonnes of nets that are burnt, buried or discarded at sea each year
  • Materials used by Philips Lighting and being trialled by BMW

Cornwall-based Fishy Filaments, the world’...

Trading: An Essential Pillar of Global Economics

Trading is a fundamental activity that underpins global economics, facilitating the exchange of goods, services, and financial assets between individuals, businesses, and nations. It encompasses various forms, including international trade, stock trading, commodities trading, and more. Platforms like MyFastBroker Trading Platforms have revolutionized the trading landscape by providing...

Business Development Manager Craig Slater

One Stop Business Finance expands into the South West whilst celebrating 10 years of business

Specialist funding provider One Stop Business Finance is celebrating 10 years of being in business, with a record end to its financial year.

The organisation now covers the vast majority of England and Wales, with Craig Slater joining OSBF as a Business Development Manager in the South West.

Craig spent 15 years with Barclays and gathered a wealth of experience, and is now...

Devonia Spring Water celebrates successful partnership with luxurious Bovey Castle Hotel

Devonia’s still and sparkling water is available in Bovey Castle’s rooms, suites, lodges, restaurants and bar, as well as their event and conference facilities

Devon-based spring water company Devonia is celebrating one year of supplying its bottled still and sparkling water to Bovey Castle, in Dartmoor National Park, which has assisted the luxury five-star hotel in obtaining a...

Connecting Devon and Somerset's Mobile Boost scheme re-opens

Connecting Devon and Somerset’s successful Mobile Boost scheme has re-opened this week with a fresh £430,000 investment.

The scheme had previously run for two years, until March 2023, with more than £1.1 million of funding through the Heart of the South West Local Enterprise Partnership’s (HotSWLEP) Growth Deal.

In that time, it helped over 1,700 residents and businesses...

Bays Brewery’s Latest Charity Brew
‘Chopper Ale’ Takes Flight


Family-run Bays Brewery in Paignton is reaching for the skies to help raise much-needed funds for Devon Air Ambulance with the launch of its high-flying charity brew ‘Chopper Ale’.

Taking flight in bottles, cask and beer boxes from 22 July 2024, the gorgeous golden ale is distinctly British in character, made using a blend of modern and traditional hops sourced from UK shores....

Customer Service: Strategies, Impacts, and Best Practices

What is customer service?

Customer service is the cornerstone of successful businesses, offering support throughout the customer journey—before, during, and after purchases or service interactions. It plays a pivotal role in shaping customer perceptions, fostering loyalty, and driving business growth. Effective customer service involves tasks like addressing queries, resolving issues,...

Plymouth Enjoys Financial Boost as Cruise Bookings Double

Plymouth ’s growing cruise business has seen bookings double, bringing in an extra £1.5million spend to the city this year.

That’s the figure gathered from the thousands of passengers and crew from the flotilla of ships visiting Britain’s Ocean City.

Industry data claims that on average Each cruise visitor spends around £90, however, Plymouth and the surrounding economy also...

Exploring the Benefits of Underground Storage Vessels for Industrial Use

In the industrial sector, the storage of large quantities of liquids, gases, and other materials is a critical aspect of operations. One solution that has gained popularity is the underground storage vessel . These vessels are designed to be buried below the surface, offering a range of benefits that make them an ideal choice for many industries. From environmental protection to space...

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