South West Water

SWW bills to fall to lowest level for 8 years

South West Water today announced that from 1 April its average bill for households will fall by 3 per cent, bringing it down to its lowest level since 2007.

At the same time, the company will continue to invest heavily in improving services.

As part of its 2015-20 business plan, South West Water also launched today a five-year Price Promise to peg average household bills below...

Public water thieves risk prosecution

South West Water is urging customers not to steal water from its public supply network or they could run the risk of prosecution. A standpipe hire service is available instead.

The advice follows the prosecution of several businesses earlier this year:

Keily Bros Ltd, a road surfacing company from Birmingham, contravened the Water Industry Act 1991 section 174 after using an...

Don't put public water supply at risk

South West Water is urging customers not to steal water from its public supply network or they could run the risk of prosecution. A standpipe hire service is available instead.

The advice follows the prosecution of several businesses earlier this year:

Keily Bros Ltd, a road surfacing company from Birmingham, contravened the Water Industry Act 1991 section 174 after using an...

South West Water bills to fall by 7% by 2020

South West Water's household customers can look forward to improved services and average bills pegged to 7% below inflation by the end of the decade, following today's Final Determination of the company's 2015-20 business plan by water regulator Ofwat.

As well as keeping bills down, South West Water will spend about £1 billion on improving the region's water and wastewater services....

Improvements to the sewerage network in Ivybridge

South West Water is carrying out repairs to a section of sewer beneath Leonards Road, Ivybridge.

Temporary traffic lights will be in place on Leonards Road for the next three to four weeks.

The emergency repairs in Leonards Road are part of a £225,000 planned investment to upgrade sections of the sewerage network in Ivybridge.

Over the next three months, South West...

School recruiting talent of the future

Tomorrow’s scientists and engineers can now apply for places at the county’s newest school, the South Devon University Technical College in Engineering, Water and the Environment, which opens its doors to the first intake of students this time next year.

The innovative UTC has been established by the University of Exeter and South Devon College alongside key local and regional...

South West Water fined for discharging sewage into Tamar

South West Water has been ordered to pay £58,375 in fines and costs for discharging sewage into a tributary of the Tamar estuary. The case was brought by the Environment Agency.

The offences were committed at the company’s Camels Head treatment works that treats sewage from 40,000 people and operates under an Environmental Permit designed to protect human health and the environment....

South West Water announces tariff freeze for households and businesses

South West Water is to freeze all its standard tariffs and standing charges for consumers and businesses until April 2015 and is also proposing to keep average bill rises below inflation to 2020.

The Exeter-based water and sewerage company is the first in the UK to freeze tariffs for all of its 800,000 customers in 2014/15. Otherwise, customers may have faced rises of four per cent – a...

South West Water advises customers to Get Ready for Winter

With forecasters warning of icy weather conditions around the corner, South West Water is reminding customers to take precautions to avoid leaks and burst water pipe damage.

Burst pipe damage cost homeowners over £680 million nationally in property claims following the post Christmas thaw in 2010.

South West Water's Head of Drinking Water Services Guy Doble said: "We want to...

South West's beaches receive thumbs up for water quality

Locals and holiday makers who enjoy a paddle or swim at the region's beautiful beaches may feel reassured today after statistics revealed that virtually all coastal bathing waters in the South West have reached a minimum quality standard.

Statistics released today by the Department for Environment, Food and Rural Affairs (DEFRA) have revealed that the South West's coastal bathing water...

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