Safe bus helps over 1,300 people in Plymouth

A static bus set up for partygoers in Plymouth has welcomed over 1,300 people onboard since it was first launched in April 2024, providing a friendly drop-in service for anyone in need of support or medical care whilst on a night out.

Over half of the people who visited the Safe Bus received treatment from on-board paramedics, which is estimated to have saved over 400 calls for ambulances, and around 500 people visited the bus for general support from the team, including help in getting home, a place to charge their phone, or simply a safe place to take a break from the night-life environment.

PC Deb Hart, who supports with the running of the Safe Bus, said: “The numbers alone show just how important and well-used this service is, helping hundreds of people every year.

“From urgent medical care to something as simple as needing some water, the bus and staff are here to help anyone who needs it.

“The safety of everyone in the city - especially during the late night and early hours - is vital.

“We will continue to work alongside our partners to make sure the Safe Bus fits with the needs of our community, providing the best possible service to anyone who needs it.”

The Safe Bus is located at Derry’s Cross roundabout (outside TimberVault) every Saturday between 10pm – 4am and is staffed by a team of paramedics, security guards and nearby taxi marshalls.

It is charged using solar panels and set up to provide a general safe space, medical provision and phone charging facilities. The bus also has an on-board toilet and facilities available to provide people with spare clothes.

The service was set up by Devon & Cornwall Police and a number of local partners including Plymouth City Council.

Plymouth Citybus supported the police in acquiring the bus. The partners involved in funding the initiative include University of Plymouth, Safer Streets 4, Victim Support and Plymouth City Council.

Partners involved in the weekly running of the bus include Best Bar None, the NHS and Western Medical Services.

Cllr Sally Haydon said: "The Plymouth Safe Bus represents a strong, collaborative commitment to making our night‑time environment safer for everyone. Working closely with our partners, we provide immediate support, reassurance, and a safe space for individuals who need assistance.

"This approach not only helps reduce demand on emergency services but ensures people can access the right help at the right time. As part of our wider commitment to preventing Violence Against Women and Girls, the Safe Bus strengthens visibility, offers early intervention, and contributes to a safer, more inclusive city.

"We remain dedicated to working together to put community safety and wellbeing at the heart of Plymouth’s night‑time economy and are very proud to support this excellent initiative."

Cat MacDonald, Co-ordinator Best Bar None Plymouth, said: "The Safe Bus is a valuable resource for everyone visiting Plymouth’s night-time economy. It not only provides medical assistance but also a safe space if you get separated from friends, need to charge your phone, or feel overwhelmed on a night out.

"Having it available on extra busy nights is a huge support for the city. The service adds to the work venues already do in keeping customers safe, including Ask for Angela, drink spiking awareness, and safer socialising initiatives.

"It’s fantastic that we work together in partnership to provide such a well-used, essential and vital service."

Will Price from Western Medical Services said: "The Safe Bus is about more than medical care, it’s about providing a safe, visible place for people to go when they need help on a night out.

"Whether that’s clinical treatment, support, or simply somewhere to take a moment, our teams are there to make sure people stay safe and are looked after. It’s a great example of partners working together to support the community.”