Business

National law firm, Foot Anstey LLP and the UK’s retail industry charity, the Retail Trust have launched a new certification aimed at protecting and reassuring shop workers as they face rising levels of abuse and inappropriate behaviour.

Several well-known retailers are now in talks to commit to The Retailers Against Harassment Certification which has been designed to create safer...

A group of current and former employees of a major UK-based convenience food manufacturer, which has a distribution centre in Plymouth, are considering legal action after it emerged that the company had been affected by a data breach.

In a letter issued last month, Greencore Group PLC explained how it had experienced IT disruption on part of its network in the middle of December. It...

In the UK, the garden reigns king. 88% of households in the country have access to them, according to 2020 ONS data .

That means, weather-permitting, the garden can be the perfect location for all types of events. After all, it’s an inexpensive location, with plenty of space, lovely surroundings, and heaps of convenience. If you’re considering opening an events company, organising...

Omni-channel is one of those buzz words which just isn’t going away. There’s a good reason for this, whether you like or loathe the term, what it represents is a critical element of any business’ customer service offering.

Customer service has come a long way in the last 20 years. Trailblazing companies such as First Direct , Apple and Amazon and in areas such as technology, banking...