7 Technology Trends in the Restaurant Industry

David Banks
Authored by David Banks
Posted: Tuesday, June 4, 2019 - 06:05

Technology is evolving at an alarming rate and being used in exciting ways in many different industries. One industry which is being revolutionized by modern technology is the restaurant industry as establishments are embracing the latest and best technology and finding amazing ways to improve their restaurants and the dining experience.

1. Ordering Systems

The entire ordering process can be streamlined through introducing ordering systems, such as an app or a device on the table where customer can complete their orders. This is beneficial because it can free up time for your staff while ensuring that no mistakes are made. Not only this, but as relatively new technology this is also a good way to im-press your customers and encourage them to spend more.

2. VR On Boarding

When on boarding staff you need to know that they will be able to perform under the intense pressure that is found in a restaurant. You do not want to test potential staff in a real life situation but it can also be hard to simulate the right environment. Virtual reality can be used to simulate real experiences which can be useful for training and showing them the ropes without interfering with the restaurant’s flow.

3. Online Ordering & Takeaway

Services like Deliveroo have completely revolutionized the restaurant industry and it is important that you now offer online ordering and a takeaway service to keep pace. Al-lowing customers to complete orders online and then have their food delivered allows you to tap into an entirely new market and boost your revenue.

4. Reservation & Scheduling Software

Similarly, software which allows customers to make reservations online can be an ex-cellent investment. Tracking and managing reservations can be stressful and complex if you are a large restaurant but made simple and straightforward with the latest technolo-gy. This can streamline the process while also cutting down on costly mistakes.

Scheduling is a constant headache for restaurant owners which is further complicated with last minute sicknesses, vacation notices etc. Scheduling software is a terrific way to make this an easier process with features like automated schedules, schedule checks, online vacation requests and more.

5. Digital Menu Boards

Digital menu boards are becoming increasingly more common particularly in establish-ments which often change their menus. Digital menu boards can make it incredibly quick and easy to change menus and prices while providing a clear, easy to read menu for customers.

6. Facial Recognition Payment Technology

It is easy to see this impressive technology playing a key role in fast food establish-ments in the near future. Facial recognition payment technology can make it much quicker and easier for a customer to pay for their food which can help to speed up queu-ing times and increase the number of orders made each day.

7. Automated Purchasing

Staying on top of stock is vital for keeping customers satisfied but it can be challenging particularly in busy restaurants. Automated purchasing can be used to constantly moni-tor stock and to automatically place orders when a certain ingredient is running low. Additionally, you could use this to order your cookware too with places like Nisbets being the best place to find high-quality items.

These are the main technology trends transforming the restaurant industry right now. It is important to be on the pulse and aware of how technology can be used to improve the business operation and/or the customer experience as this could help your business to increase revenue and stay ahead of the competition. These are the current trends and there are sure to be many more as technology continues to evolve at an alarming rate.