999 service gears up for the busiest night of the year

999 service gears up for the busiest night of the year

The emergency services 999 line has provided a lifeline for members of the public to contact the Police, Fire, Ambulance or Coastguard for the last 80 years. It is the most memorable number in the UK and provides a vital service.

Six BT call centres handle the nation’s 999 calls in Northern Ireland, Scotland, Wales and the North of England, passing calls to the relevant emergency...