Two Devon Care Homes Named Among the UK’s Best in New National Ranking

Two Devon care homes have been recognised among the UK’s top-performing elderly care providers in a new national ranking.

Lucerne House in Exeter and Malden House in Sidmouth have been named in the first-ever Top 100 Care Homes Index, published by elderly care finder Lottie. The index celebrates care homes that demonstrate exceptional standards in care quality, staff wellbeing, resident satisfaction, and innovation.

This national recognition highlights Devon’s strong commitment to delivering high-quality, compassionate care for older adults and places the county firmly on the map as a leader in eldercare excellence.

The Care Standards That Put These Devon Homes on the Map:

Lucerne House Care Home

Lucerne House in Exeter has been named one of the UK’s top care homes, earning high marks across every category in Lottie’s new 2025 Top 100 Care Home Index.

The home, which offers residential, dementia, nursing, and respite care, was praised for its consistently high standards. Rated Outstanding by the Care Quality Commission (CQC) and backed by glowing reviews from families, residents, and staff, Lucerne House stood out for its exceptional quality of care and community-focused approach.

Malden House Care Home

Malden House in Sidmouth secured a place in the Top 100 Care Home Index thanks to its exceptional operational efficiency and warm, community-driven care.

The home stood out for its dedicated, close-knit team and smooth day-to-day management, which are key factors that help families feel supported and confident from the beginning of their care journey.

“The launch of Lottie’s Top 100 Care Home Index is about recognising the incredible dedication of care professionals who make a real difference in people’s lives every day.

Choosing a care home can be one of the most challenging decisions families face. That’s why our index is based on robust data, reviewing key criteria such as regulator ratings, facilities, and staff feedback to give families trustworthy insight into homes that deliver exceptional care in their area,” says Will Donnelly, Co-Founder of Lottie.

With care costs in Devon averaging £1,260 per week, it’s more important than ever that care seekers have transparent, reliable information they can trust. The Top 100 Care Homes Index is designed to provide meaningful insight, helping families in Devon and beyond find the best care option for their loved ones.

Lottie’s data-led evaluation reviewed care homes nationwide, assessing ten key criteria that matter most to families when choosing care. These include regulator ratings, enquiry response times, staff wellbeing, resident feedback, digital presence, and operational strategy.

Homes were recognised across four categories: Quality of Care, Operational Excellence, Digital Impact, and Workplace Culture.

“To be named among the Top 100 from over 14,000 care homes nationwide is a huge achievement. These care homes are not just meeting residents’ needs, they’re redefining later living by creating vibrant and supportive communities that deliver exceptional care and experiences.

“Congratulations to Lucerne House Care Home and Malden House Care Home for their well-deserved national recognition in Lottie’s 2025 Top 100 Care Home Index,” concludes Donnelly.

Explore the full list of Lottie’s Top 100 Care Homes here: https://lottie.org/lottie-awards/2025/